What it will do
- It will tell customers about backordered products, with the date announced by the supplier.
- It will suggest the replacement products set out in writing.
What you approve
- Any replacement product.
- Any cancellation.
What it never does
- Cancel an order.
- Promising a date that has not been confirmed.
How it will work
- It readsOdoo; Gmail or Microsoft 365
- It preparesIt will tell customers about backordered products, with the date announced by the supplier.
- You approveAny replacement product.
Its tools
- Odoo
- Gmail or Microsoft 365
It will connect to them through their official interfaces (APIs), depending on the plan you hold with each vendor.
At the slightest doubt, it hands over to you
Each agent has a written list of stop cases, agreed with you, and you can stop it at any time.
What will reach Kendu: figures only
The content of your emails, invoices and records will stay with you.
We will only see figures: agreement rate, counters, alerts and autonomy level.
The rules common to all our agents
Each agent is built and tuned for you, after the audit of your tools. Four autonomy levels, a trial period at autonomy level 0 where nothing is sent, and a log of every action. AI is not included in our prices: subscriptions and model usage (Claude, OpenAI…) are paid directly to the provider, or re-invoiced at cost price, with no margin. Each task will be given to the cheapest AI model that passes our quality trial, tested and dated. Everything is detailed on the AI agent team page; the method, supervision and data and security explain how these rules apply.
The other agents in the Trading industry
- Customer Order Entry agent: It will read orders received by email or as PDFs and prepare their entry in your ERP.
- Supplier Prices agent: It will load the new supplier prices and flag margins that fall below your threshold.
- Trade Catalogue agent: It will keep the technical and safety data sheets for your products up to date.