Customer Order Entry agent · Kendu Intelligence

What it will do

It will read orders received by email or as PDFs and prepare the order in the ERP.
It will check references, the prices in the customer's price list and availability.
It will flag discrepancies (price, unknown reference, unusual quantity).

What you approve

Every order, at the start.
Later, orders that match the price list can move to autonomy level 2, with your written agreement.

What it never does

Granting a price outside the price list.
Confirming a lead time that is not guaranteed.

How it will work

It readsOdoo; Gmail or Microsoft 365
It preparesIt will read orders received by email or as PDFs and prepare the order in the ERP.
You approveEvery order, at the start.

Its tools

Odoo
Gmail or Microsoft 365

It will connect to them through their official interfaces (APIs), depending on the plan you hold with each vendor.

For another ERP, it depends on your software, to be checked together during the audit.

At the slightest doubt, it hands over to you

Each agent has a written list of stop cases, agreed with you, and you can stop it at any time.

What will reach Kendu: figures only

The content of your emails, invoices and records will stay with you.

We will only see figures: agreement rate, counters, alerts and autonomy level.

The rules common to all our agents

Each agent is built and tuned for you, after the audit of your tools. Four autonomy levels, a trial period at autonomy level 0 where nothing is sent, and a log of every action. AI is not included in our prices: subscriptions and model usage (Claude, OpenAI…) are paid directly to the provider, or re-invoiced at cost price, with no margin. Each task will be given to the cheapest AI model that passes our quality trial, tested and dated. Everything is detailed on the AI agent team page; the method, supervision and data and security explain how these rules apply.

The other agents in the Trading industry

Supplier Prices agent: It will load the new supplier prices and flag margins that fall below your threshold.
Trade Catalogue agent: It will keep the technical and safety data sheets for your products up to date.
Backorders and Lead Times agent: It will tell your customers about backordered products, with the date announced by the supplier.

All Trade agents · See the 64 agents

Customer Order Entry agentAI agent · Sales · Trading · Specialised tier