What it will do
- It will track feed rejections on marketplaces and suggest a fix for each rejected listing.
- It will import marketplace orders and flag those that are blocked.
- It will prepare replies to marketplace messages.
What you approve
- Any cancellation or refund: always.
- Opening a new marketplace.
What it never does
- Change a price.
- Cancel an order.
- Reimburse.
How it will work
- It readsLengow; Shopify, WooCommerce or PrestaShop
- It preparesIt will track feed rejections on marketplaces and suggest a fix for each rejected listing.
- You approveAny cancellation or refund: always.
Its tools
- Lengow
- Shopify, WooCommerce or PrestaShop
It will connect to them through their official interfaces (APIs), depending on the plan you hold with each vendor.
At the slightest doubt, it hands over to you
Each agent has a written list of stop cases, agreed with you, and you can stop it at any time.
What will reach Kendu: figures only
The content of your emails, invoices and records will stay with you.
We will only see figures: agreement rate, counters, alerts and autonomy level.
The rules common to all our agents
Each agent is built and tuned for you, after the audit of your tools. Four autonomy levels, a trial period at autonomy level 0 where nothing is sent, and a log of every action. AI is not included in our prices: subscriptions and model usage (Claude, OpenAI…) are paid directly to the provider, or re-invoiced at cost price, with no margin. Each task will be given to the cheapest AI model that passes our quality trial, tested and dated. Everything is detailed on the AI agent team page; the method, supervision and data and security explain how these rules apply.
The other agents in the Retail and e-commerce industry
- Product Listings agent: It will write and complete your product listings and check the safety information required.
- Prices and Promotions agent: It will prepare the calendar of your promotions and check the reference price of each discount announcement.
- Till Closing agent: Every evening, it will compare your till closing, your card payments and your bank deposit.
Sources
Accessed on 13 October 2026.