What it will do
- It will offer time slots based on real availability.
- It will send confirmations and reminders, and handle simple rescheduling.
- It will flag unconfirmed appointments and double bookings.
What you approve
- To start with, every proposal.
- Any cancellation initiated by the company: always.
What it never does
- Cancelling a company appointment.
- Promising a service or a price.
- Booking medical or care appointments.
How it will work
- It readsGoogle Calendar, Microsoft 365 (calendar) or Calendly; Gmail
- It preparesIt will offer time slots based on real availability.
- You approveTo start with, every proposal.
Its tools
- Google Calendar, Microsoft 365 (calendar) or Calendly
- Gmail
It will connect to them through their official interfaces (APIs), depending on the plan you hold with each vendor.
At the slightest doubt, it hands over to you
Each agent has a written list of stop cases, agreed with you, and you can stop it at any time.
What will reach Kendu: figures only
The content of your emails, invoices and records will stay with you.
- Time slots offered and accepted.
- Reminders sent.
- No-shows flagged.
The rules common to all our agents
Each agent is built and tuned for you, after the audit of your tools. Four autonomy levels, a trial period at autonomy level 0 where nothing is sent, and a log of every action. AI is not included in our prices: subscriptions and model usage (Claude, OpenAI…) are paid directly to the provider, or re-invoiced at cost price, with no margin. Each task will be given to the cheapest AI model that passes our quality trial, tested and dated. Everything is detailed on the AI agent team page; the method, supervision and data and security explain how these rules apply.
The other Operations agents
- Stock and Purchasing agent: It will monitor your stock thresholds and prepare your purchase orders.
- Deadlines and Contracts agent: It will pick out the end and notice dates of your contracts and warn you in time.