Writing and Simplification agent · Kendu Intelligence

What it will do

It will write the help pages for your products or services: how-to guides, errors explained, frequently asked questions.
It will keep them up to date when a screen, a label or a service changes.
It will rewrite a text that is too long or too technical: short sentences, simple words, one idea per sentence.
It will count the steps and the jargon in a journey, and suggest a simpler version.

What you approve

Every page and every rewritten text, before publication.

What it never does

Publish a page without your approval.
Change the meaning of a text, a promise or a condition.

How it will work

It readsYour documents, your website and your online help tool, depending on your software, to be checked together during the audit.
It preparesIt will write the help pages for your products or services: how-to guides, errors explained, frequently asked questions.
You approveEvery page and every rewritten text, before publication.

Your documents, your website and your online help tool, depending on your software, to be checked together during the audit.

At the slightest doubt, it hands over to you

Each agent has a written list of stop cases, agreed with you, and you can stop it at any time.

Among these cases

Information it cannot check in your documents: it marks it as missing and flags it to you.

What will reach Kendu: figures only

The content of your emails, invoices and records will stay with you.

Pages written, texts rewritten, corrections before publication.

The rules common to all our agents

Each agent is built and tuned for you, after the audit of your tools. Four autonomy levels, a trial period at autonomy level 0 where nothing is sent, and a log of every action. AI is not included in our prices: subscriptions and model usage (Claude, OpenAI…) are paid directly to the provider, or re-invoiced at cost price, with no margin. Each task will be given to the cheapest AI model that passes our quality trial, tested and dated. Everything is detailed on the AI agent team page; the method, supervision and data and security explain how these rules apply.

The other agents in the Support function

Emails and Support agent: It will sort your emails, manage tickets and prepare replies.
Online Orders and After-Sales Service agent: It will answer “where is my order?” and prepare returns and exchanges according to your policy.

See the 64 agents · Agents by industry

Writing and Simplification agentAI agent · Support · Simple tier